Support – FAQ
HOW DO I RECEIVE MY ORDER ?
We deliver all products as a download. Once you complete your order, you will be redirected to download page and you will receive order information by email. You can access to download link anytime in your account page.
HOW TO INSTALL ON MAC OS ?
- Double click on the ZIP archive to extract DMG file.
- Double click on the DMG file to mount it.
- Drag and drop the plugin icon to the folder.
HOW TO INSTALL ON WINDOWS ?
- Double click on the ZIP archive to extract the plugin’s folder.
- Move the entire folder into your VST folder.
CAN I INSTALL MY PLUGIN ON MORE THAN ONE COMPUTER ?
You can install your plugin on any computer but you are not permitted to share your purchase with other users or to install our plugins on any computer that you do not own.
IS THERE A LIMIT OF DOWNLOAD ATTEMPTS ?
No. Your download access in your account page will not expire.